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How metro4d slot Handles Your Personal Data

At metro4d slot, your personal data — from account registration details to payment records processed via DANA, OVO, GoPay, and QRIS — is handled with strict internal controls…

Encrypted account storageDANA, OVO, GoPay & QRIS transaction records protectedData deletion requests accepted via live chatRetention limited to regulatory minimumsNo third-party data sales
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metro4d slot How metro4d slot Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy Rights

If you want to access, correct, or remove your personal data from metro4d slot, our support team is available 24 hours a day, 7 days a week — including for those reaching us from Bandung and across the wider Indonesian archipelago. You can reach us through any of the three channels below, and we aim to respond to all data-related requests within 48 hours of receipt.

Team online

Live Chat

Reach our data privacy team directly through the live chat widget inside your account dashboard. We respond to privacy-related questions within minutes during active hours and queue all overnight messages for the morning shift.

Email Support

Send your data access or deletion request to our dedicated privacy email address. Include your registered account username and the nature of your request so we can verify your identity and action it within 48 hours.

In-Account Request Form

Navigate to Account Settings, then select Privacy & Data, and submit a formal request directly through the platform. This route creates a timestamped ticket and gives you a reference number you can track in real time.

DATA HANDLING STANDARDS

Six Ways We Keep Your Information Secure

Security is not a single feature — it is a set of consistent practices applied at every layer of how we store and process your data.

AES-256 Encryption at Rest

All account records, including payment method preferences for DANA, OVO, GoPay, and QRIS, are stored using AES-256 encryption. Only authorised internal systems can decrypt and read this data — no external party has direct access.

Cookie Controls in Your Browser

We use session cookies to keep your account logged in and analytics cookies to understand which features you use most. You can manage or reject non-essential cookies at any time through your browser settings without affecting core account functions.

Two-Factor Account Verification

When you log in from a new device or unusual location, we send a one-time verification code to your registered phone number. This step prevents unauthorised access even if your password has been exposed elsewhere.

Data Retention Limits

We keep your transaction records only as long as required by applicable Indonesian regulations. Once the retention period ends, we permanently delete or anonymise the data so it can no longer be linked to your identity.

No Third-Party Data Sales

Your personal data — including your email address, phone number, and payment history — is never sold to advertisers or unrelated third parties. We share data only when required by law or to process your payments through DANA, OVO, GoPay, and QRIS.

Privacy Request Tracking

Every data access, correction, or deletion request you submit generates a unique ticket number. You can follow its status inside the Privacy & Data section of your account, and we close all requests within 48 hours of identity verification.

Frequently Asked Questions About Your Privacy

The questions below address what real account holders ask about how metro4d slot collects, stores, and acts on personal data. If your question is not covered here, reach out through live chat or the in-account request form and our team will respond within 48 hours.

We collect your name, email address, phone number, and the payment method you choose — whether that is DANA, OVO, GoPay, or QRIS. We also log your device type and IP address for security verification purposes when you first register.

Yes. Every transaction record — including DANA deposits, OVO withdrawals, and QRIS payments — is encrypted using AES-256 and stored on access-controlled servers. Only the internal compliance team can view these records, and only when investigating a dispute.

Yes. Submit a data access request through the Privacy & Data section in your Account Settings, or contact us via live chat. We will compile and send your data summary within 48 hours of verifying your identity.

Navigate to Account Settings, select Privacy & Data, and submit a deletion request. Alternatively, email our privacy team with your account username. We will process verified deletion requests within 48 hours, subject to any mandatory data retention periods under Indonesian regulations.

We do not sell or share your personal data with advertisers. The only third parties who may access limited data are the payment processors that handle your DANA, OVO, GoPay, and QRIS transactions — and only to the extent needed to complete those transactions.

We retain your data for the minimum period required by applicable Indonesian regulations. Once that period expires, your records are permanently deleted or anonymised. You can ask our support team to confirm the exact retention period that applies to your account type.

When you close your account, we retain only the data we are legally required to keep under Indonesian law, such as transaction records for audit purposes. All other personal data — including login credentials and device identifiers — is deleted within 30 days of account closure.

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