Reference

Your Rights and Obligations on metro4d slot

These Terms & Conditions govern every account action you take on metro4d slot — from opening your wallet with DANA or OVO to accessing Rocket Crash, Mega Fishing…

Effective for all Indonesia accountsCovers DANA, OVO, GoPay, QRIS depositsApplies to all game categoriesAccount-level enforcementUpdated when local law requires
metro4d slot Your Rights and Obligations on metro4d slot
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these Terms & Conditions raises a question or you need written clarification before taking an account action, our support team is available 24 hours a day, seven days a week. You can reach us through live chat directly inside your account dashboard, by email for formal written requests, or via our Telegram channel for faster responses. All queries related to account restrictions, term disputes or policy change notifications should reference your registered account ID so we can respond accurately.

Team online

Live Chat Support

Access live chat from your account dashboard any hour of the day. Our agents handle terms-related questions, account restriction queries and policy clarification requests in real time, seven days a week.

Email for Formal Requests

Send written policy dispute or terms-change requests to our support email. Responses are issued within 24 hours and include a reference number for your records, valid for formal follow-up.

Telegram Channel

Our Telegram channel handles quick terms queries and account-status checks. Mention your account ID in your first message so the team can pull your record without additional back-and-forth.

HOW WE HANDLE POLICY

Account Security, Data and Your Policy Rights

metro4d slot enforces these Terms & Conditions through a combination of automated account monitoring and manual review.

Data Retention

We retain your account data — registration details, transaction history through DANA, OVO, GoPay and QRIS — for the period required by applicable Indonesian financial regulations, then delete or anonymise it on schedule.

Cookie Policy

Our site uses session and analytics cookies to maintain your login state and measure page performance. You can adjust cookie preferences in your browser settings; disabling them may affect lobby navigation and account dashboard display.

Account Security Standards

Passwords are hashed before storage. We never request your PIN or OTP via chat or email. If you receive such a request claiming to be from us, treat it as fraudulent and report it through live chat immediately.

Requesting Account Changes

To update your registered name, phone number or linked payment method such as OVO or GoPay, submit a formal request via email with a copy of your national ID. Processing takes up to three business days.

Term Dispute Process

If you believe a term has been applied incorrectly to your account, submit a written dispute within 14 days of the action. We review all disputes within 72 hours and issue a written decision to your registered email address.

Policy Change Notifications

When we update these Terms & Conditions, we post the revised version here and send a notification to your registered email at least 7 days before the changes take effect, giving you time to review before continuing.

Answers to Your Terms & Conditions Questions

These are the questions we receive most often about our Terms & Conditions — covering account eligibility, payment coverage, dispute rights and how changes to the terms affect your account. If your question is not answered here, use the live chat path described in the support section above.

These terms apply to every account holder on metro4d slot, including anyone who has completed registration and anyone who browses the lobby without an account. Accessing any page on metro4dslot.best constitutes acceptance of the current terms version.

Yes. All four payment channels — DANA, OVO, GoPay and QRIS — are covered under Section 4 of these terms. Each deposit and withdrawal processed through those rails is subject to the transaction limits and processing rules defined in that section.

Depending on the nature of the breach, we may issue a warning, temporarily suspend your account or permanently close it. You will receive written notice to your registered email before any permanent action is taken, with a 48-hour window to respond.

Yes. Email our support team with your account ID and registration date. We archive every version of these Terms & Conditions and can provide the exact text that was active on the date you opened your account, within 5 business days.

Access to specific game categories — including live tables, Rocket Crash, and Andar Bahar — depends on local law. We configure account access based on the region associated with your registration details at the time of account creation.

Submit a written dispute to our support email within 14 days of the decision, including your account ID and a clear description of the action you are contesting. Our review team issues a written response within 72 hours of receiving the dispute.

We send a notification to your registered email at least 7 days before any material change takes effect. The updated version is also published on this page immediately after we send the notification, so you can compare both versions side by side.